Services

Strategic design that drives growth.

End-to-end design leadership for digital products, e-commerce platforms, and enterprise teams — from research to polished, launch-ready experiences.

I offer a focused set of design disciplines — each grounded in user research, commercial rigour, and proven delivery for global brands. Whether you need end-to-end product design or specialist UX strategy, every engagement is built around measurable outcomes.

01

Core Service

Product Strategy & Design

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From validating an early idea and defining an MVP to designing, testing and launching a scalable digital product. I work closely with founders, product managers and engineering teams to move from ambiguity to clarity — and from clarity to a product that works.

What's included

  • Discovery workshops and stakeholder alignment
  • User research synthesis and persona development
  • User journey mapping and flow diagrams
  • Wireframes (low and high fidelity)
  • Interactive prototypes for testing and sign-off
  • High-fidelity UI design in Figma
  • Developer handoff and documentation
FigmaPrototypingUI DesignUser ResearchAccessibility
02

Core Service

UX Strategy

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Research, journey mapping and strategic direction that connect customer needs, business goals and technical constraints. Whether you need a full UX audit, a clear picture of your users, or a roadmap for your product — I provide the strategic foundation needed to make confident, evidence-led decisions.

What's included

  • UX audits and heuristic evaluation
  • Competitor and market analysis
  • User interviews and usability testing
  • Experience mapping (current state vs future state)
  • Information architecture and navigation design
  • UX strategy recommendations and roadmap
UX AuditUser ResearchIAUsability Testing
03

Speciality

Ecommerce UX & CRO

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Evidence-led commerce experiences that improve product discovery, customer confidence and conversion. I understand the nuances of ecommerce — from filtering and PDPs to checkout and post-purchase. My work for brands including Rains, Abbott Lyon and REN Skincare has consistently delivered measurable uplifts in conversion rate and revenue per visit.

What's included

  • E-commerce UX audit and conversion analysis
  • Homepage, PLP, and PDP redesign
  • Checkout and basket optimisation
  • Mobile-first responsive design
  • Shopify theme design and specification
  • A/B test hypotheses and design variants
  • CRO strategy and implementation support
Shopify PlusCROE-commerceMobile UXCheckout Design
04

Speciality

Design Systems

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Scalable foundations that improve consistency, accessibility and delivery across products and teams. From establishing tokens and component libraries to building governance processes that keep your system alive and evolving as the product grows.

What's included

  • Design token foundation (colour, typography, spacing, motion)
  • Core component library in Figma
  • Accessibility standards and WCAG compliance review
  • Developer handoff documentation and guidelines
  • Design system governance and contribution model
  • Team training and onboarding
Figma LibrariesDesign TokensWCAGDocumentation
05

Leadership

Design Leadership & Team Mentoring

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Fractional UX Strategist services for growing companies who need senior design leadership without a full-time hire. I help define design processes, build and mentor design teams, establish quality standards, and align design with business strategy.

What's included

  • Fractional UX Strategist engagement (ongoing or fixed-term)
  • Design process and workflow implementation
  • Team structure and hiring advisory
  • Designer mentoring and coaching
  • Design critique and quality review
  • Stakeholder communication and design advocacy
Design LeadershipMentoringProcess DesignHiring

A clear, collaborative process from first call to launch.

01

Discovery Call

A 30-minute conversation to understand your goals, challenges, and timeline. Free and no obligation.

02

Proposal

A tailored proposal with scope, timeline, deliverables, and investment. Typically within 48 hours.

03

Design Sprint

Structured work in focused sprints with regular check-ins and clear milestones for feedback.

04

Handoff

Complete design documentation, annotated Figma files, and support during development.

Ready to start your project?

I work with a select number of clients at a time to ensure I can give every project the attention it deserves. Let's talk.

Book a discovery call →