Services

Strategic design that drives growth.

End-to-end design leadership for digital products, e-commerce platforms, and enterprise teams — from research to polished, launch-ready experiences.

01

Core Service

Product Design

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End-to-end product design for web and mobile applications — from early concept and research through to high-fidelity prototypes and developer-ready specifications. I work closely with product managers, engineers, and stakeholders to create experiences that are both intuitive for users and aligned with business goals.

What's included

  • Discovery workshops and stakeholder alignment
  • User research synthesis and persona development
  • User journey mapping and flow diagrams
  • Wireframes (low and high fidelity)
  • Interactive prototypes for testing and sign-off
  • High-fidelity UI design in Figma
  • Developer handoff and documentation
FigmaPrototypingUI DesignUser ResearchAccessibility
02

Core Service

UX Strategy & Research

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Research-driven strategies that align user needs with business goals. Whether you need a full UX audit, a deep understanding of your users, or a roadmap for your digital product — I provide the strategic clarity needed to make confident design decisions.

What's included

  • UX audits and heuristic evaluation
  • Competitor and market analysis
  • User interviews and usability testing
  • Experience mapping (current state vs future state)
  • Information architecture and navigation design
  • UX strategy recommendations and roadmap
UX AuditUser ResearchIAUsability Testing
03

Speciality

E-commerce UX — Shopify & Shopify Plus

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Specialised e-commerce design for brands on Shopify and Shopify Plus. I understand the nuances of e-commerce conversion — from product discovery and filtering to checkout optimisation and post-purchase experiences. My work for brands like Rains, Abbott Lyon, and REN Skincare has consistently delivered measurable uplifts in conversion rates and revenue per visit.

What's included

  • E-commerce UX audit and conversion analysis
  • Homepage, PLP, and PDP redesign
  • Checkout and basket optimisation
  • Mobile-first responsive design
  • Shopify theme design and specification
  • A/B test hypotheses and design variants
  • CRO strategy and implementation support
Shopify PlusCROE-commerceMobile UXCheckout Design
04

Speciality

Design Systems

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Scalable design systems that create consistency, accelerate development, and enable teams to grow without sacrificing quality. From establishing foundations and component libraries to building governance processes that keep your system alive and evolving.

What's included

  • Design token foundation (colour, typography, spacing, motion)
  • Core component library in Figma
  • Accessibility standards and WCAG compliance review
  • Developer handoff documentation and guidelines
  • Design system governance and contribution model
  • Team training and onboarding
Figma LibrariesDesign TokensWCAGDocumentation
05

Leadership

Design Leadership & Team Mentoring

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Fractional UX Director services for growing companies who need senior design leadership without a full-time hire. I help define design processes, build and mentor design teams, establish quality standards, and align design with business strategy.

What's included

  • Fractional UX Director engagement (ongoing or fixed-term)
  • Design process and workflow implementation
  • Team structure and hiring advisory
  • Designer mentoring and coaching
  • Design critique and quality review
  • Stakeholder communication and design advocacy
Design LeadershipMentoringProcess DesignHiring

A clear, collaborative process from first call to launch.

01

Discovery Call

A 30-minute conversation to understand your goals, challenges, and timeline. Free and no obligation.

02

Proposal

A tailored proposal with scope, timeline, deliverables, and investment. Typically within 48 hours.

03

Design Sprint

Structured work in focused sprints with regular check-ins and clear milestones for feedback.

04

Handoff

Complete design documentation, annotated Figma files, and support during development.

Ready to start your project?

I work with a select number of clients at a time to ensure I can give every project the attention it deserves. Let's talk.

Book a discovery call →